Fast, reliable repairs for desktop PCs, gaming rigs and all brands. Free diagnosis, no-fix no-fee — and same-day service when you need it most.
Computer not behaving? We repair desktop PCs, gaming rigs, small-business workstations and home computers across Townsville — Dell, HP, Lenovo, Asus, Acer, MSI and the custom builds people bring us from local shops. Laptops and MacBooks have their own pages, but the diagnostic process is the same on all of them.
Every job starts with a free diagnosis. We open the machine, run hardware tests, check Windows for the usual culprits — dying drives, failing RAM, dust-clogged fans (a common one in Townsville's climate), corrupted user profiles, dodgy updates — and then tell you exactly what we found and what it'll cost to fix. No guesswork, no parts-cannon, no surprise invoices at the end.
We work onsite at homes and offices across Townsville suburbs, or you can drop the machine to us. For ongoing problems and business support there's ad-hoc IT support or managed IT services if you'd rather have one company looking after everything.
Call (07) 4767 7243 →Complete diagnostics and repairs for tower computers, all-in-ones, and workstations. Hardware upgrades, component replacement, power supply issues, and motherboard repairs.
Advanced testing identifies failing components before they cause complete failure or data loss. Hard drive health checks, RAM testing, power supply verification.
OS reinstallation, Windows update failures, driver conflicts, startup problems, blue screen of death (BSOD). We fix software issues other shops give up on.
SSD upgrades for 3× faster boot times, RAM expansion, GPU upgrades for gaming. Breathe new life into older hardware for a fraction of replacement cost.
A few real-world examples of the calls and drop-offs we see most often around the suburbs. If your problem isn't listed, it's almost certainly something we've handled before — just call and describe it.
Transparent, no-surprises repairs from diagnosis through to follow-up. Here's exactly what happens when you bring your computer to us:
We run comprehensive diagnostics using professional tools to identify the exact problem. You'll receive a detailed quote explaining what's wrong and what it will cost to fix — before any work begins. No hidden fees, ever.
Qualified technicians repair your computer using quality genuine or high-grade compatible parts. We follow manufacturer specifications and use proper tools. Most repairs are completed within 24–48 hours.
Every repair is thoroughly tested before handback. We stress-test the system, verify all functions work correctly, and confirm the original problem is completely resolved.
We explain exactly what was fixed and provide tips to prevent future issues. All repairs come with warranty coverage and free follow-up support within 7 days if you have any questions.
We've been fixing computers right here in Townsville. Here's what you get when you choose Uptime IT Solutions:
We're based right here in Townsville. Fast response times, no shipping delays, and a tech who genuinely understands local needs.
Years of experience repairing thousands of computers. We stay current with the latest technology so nothing stumps us.
Free diagnostics and a detailed quote before any work begins. No hidden fees, no surprise charges — ever.
Genuine manufacturer parts or high-quality compatible parts, always with warranty coverage. We stand behind our work.
Your files and privacy are our top concern. We never access personal data without permission and handle your device with care.
Urgent repairs can often be completed the same day. Call to check availability — we'll do everything we can to help.
Computer repair service across every suburb — we come to you, or you come to us.
Quick answers to the questions Townsville customers ask before booking a repair.
Diagnosis is free. Once we know what's wrong we'll give you a fixed-price quote before any work starts. Typical Townsville jobs range from around $80 for a simple cleanup or tune-up to $300+ for harder hardware faults — but every quote is honest, in writing, and you don't pay if we can't fix it.
Yes. We repair both. Laptop repairs have their own page (screens, batteries, keyboards, hinges and charging ports), and we also handle Apple MacBooks. The hardware and software diagnostic process is the same either way.
Yes. We move documents, photos, emails, bookmarks and most program settings from your old PC to a new one. If a drive has already failed we can usually still recover the data using our data recovery process.
Both. We come onsite to homes and businesses across Townsville for setups, networking and anything that has to be plugged in where it lives. For deeper hardware repairs it's often quicker if the machine comes to us — we'll tell you which makes sense when you call.
Yes — this is most of what we do. Slow boot times, freezing, Windows update failures, blue screens, profile corruption and startup issues are everyday work. We diagnose the actual cause rather than throwing parts at it.
We clean active infections, remove browser hijackers and fake support pop-ups, and harden your machine so it's less likely to happen again. See our virus and malware removal page for what's involved.
Yes. We work with home users, small offices and Townsville businesses — NDIS providers, trades, accountants and medical clinics. For ongoing cover, see our managed IT services.
No fix, no fee. Diagnosis is always free, and if we can't resolve your issue you don't pay. If a repair isn't economical we'll tell you and recommend the cheapest sensible option — including data recovery before replacement if needed.
Call us now or submit a quote request online. Most repairs completed within 24–48 hours, with same-day service available for urgent issues.
Mon–Fri 8am–5pm · After hours by arrangement · All Townsville suburbs