We're not a faceless call centre. We're local Townsville technicians who actually care about getting it right.
Uptime IT Solutions has been providing onsite computer repair and IT support across the Townsville region for over 15 years. We started with a simple mission: give homes and businesses access to honest, affordable, expert IT help — without the jargon or the runaround.
That mission hasn't changed. Whether we're fixing a home laptop, deploying Microsoft 365 for a growing business, or designing a secure network for a multi-site organisation, we bring the same care and attention to every job.
We service Townsville, Ayr, Home Hill, Charters Towers, and all surrounding areas. Onsite service is our specialty — we come to you, so you don't have to lug your equipment across town or wait in a queue.
Our clients range from sole traders and families to medium-sized businesses with complex IT needs. We're proud that most of our work comes from repeat clients and referrals — it tells us we're doing something right.
Deep expertise across PC, Mac, networking, cloud, and security — built over more than a decade in the field.
We come to your home or business. No need to disconnect everything and drive across town.
Free quotes, plain English, and no hidden charges. We tell you what's wrong and what it'll cost before we start.
For quick fixes and urgent issues, we can connect remotely and resolve problems in minutes.
We live and work in Townsville. Our reputation matters to us — that's why we go above and beyond every time.
Uptime IT immediately identified issues that resulted in efficiencies within our system. Their tutoring on basic maintenance sets them apart from the everyday IT provider.
Professional and prompt service. They have always gone above and beyond to ensure our environment maintained continuity and was always performing at its best.
We have never dealt with any major issues due to forward maintenance and planning performed by Uptime IT regularly.