Professional network design and Wi-Fi installation for homes and businesses. Fast, stable, secure — we eliminate dead zones and deliver the coverage your property actually needs.
The free modem your ISP sends works fine for a small unit. For a real Townsville house — a Queenslander with timber and tin, a sprawling Kirwan or Annandale build, anything two-storey or with masonry walls — one router from the lounge room is never going to cover the whole property properly. The same goes for a small office that's outgrown the modem the NBN tech bolted to the wall.
We come out, walk the property, test the existing signal in every room, and design the right setup: a tidy mesh for most homes, business-grade access points for offices, wired runs where they matter (desks, TVs, security cameras, EFTPOS), proper Wi-Fi for the home office, and a separate guest network so visitors and customers can't reach your private devices.
Everything's documented and handed over clearly — passwords, device list, where each AP is, who owns the configuration. No black boxes. If you'd rather we look after it ongoing rather than just install it, that fits naturally with managed IT services. And if you've got any one-off computer issues alongside the network, IT support covers those too.
Get a Free Network Quote →Mesh systems, access point placement, and channel configuration for full, consistent coverage across your entire property — no dead spots.
Cat6 ethernet runs to desks, TVs, and security cameras. Clean cable management and wall plates for a professional finish that lasts.
Proper modem/router setup for your NBN type (FTTP, FTTN, HFC). DNS settings, QoS, port forwarding, and VPN pass-through configured correctly.
WPA3 encryption, guest network isolation, firewall rules, and VLAN segmentation. Your network secured against intruders and misconfigured devices.
A few real-world examples of the Wi-Fi and network calls we get every week in Townsville — and how we fix them properly.
Townsville Queenslanders, two-storey homes, and bigger Kirwan / Annandale blocks routinely have rooms one router can't reach. We fix it with proper mesh or access-point placement, not cheap range extenders that halve your speed.
Almost always the router, the band, or where it's sitting — not the NBN line. We test, identify the bottleneck, and recover what you're paying for. Plenty of Townsville homes also have a router that's quietly past its prime.
Phones and laptops disconnecting randomly. Channel interference from neighbours, overloaded routers, dodgy band-steering, or just a tired old modem. We figure out which and fix it.
Need reliable video calls, a printer that connects, and the work device separated from the kids' streaming? We sort the lot — wired where possible, prioritised Wi-Fi where not.
CCTV, doorbell cameras, Apple TV, smart plugs that go offline at random. Usually fixed with static addresses and the right access-point coverage.
Or that disconnects every time the router restarts. Fixed with a fixed IP, correct printer driver and proper network configuration. We do this on most small office setups.
Moving into a new place or fitting out an office? We do site survey, NBN setup, router, mesh or APs, wired runs, switches, printer and smart-device config — handover with documentation.
Visitors and staff on the same network is a real security risk. We split out a proper guest network so customers get internet without touching your internal systems. For the wider picture see cyber security.
Staff can't connect to the office from home, or the VPN runs at a crawl. Firewall, port forwarding and split-tunnel config sorted properly.
If only one device is affected, it's usually the device — not the network. See Microsoft 365 support for those.
You set it up when there were 4 staff and now there's 14 plus EFTPOS, security cameras and a few smart TVs. We design a scalable small-business network that won't need redoing in 12 months.
If a whole network is unstable rather than one device, the NBN/modem/router is usually involved. We confirm where the fault really is and either reconfigure or escalate to your provider.
Done-for-you from site survey to handover. Here's what to expect:
We walk through your property, map the layout, test existing signal strength, and identify dead zones. From that we design the optimal network — right equipment, right placement, right configuration.
We recommend specific equipment suited to your budget and requirements — consumer mesh systems for homes, business-grade Ubiquiti or Cisco Meraki for commercial. Detailed quote before any work begins.
We install and configure everything — cable runs, access points, switches, router, firewall rules, VLANs, guest networks, and QoS. Clean cable management, no shortcuts.
We walk every area and test speeds and signal strength. Confirmed coverage across your whole property before we leave. Documentation of your setup, passwords, and how everything is configured.
Not just IT generalists who've set up a home router — certified network specialists who design and install properly.
We recommend and install professional-grade access points and switches that perform under load — not consumer gear that struggles with 10 devices.
We test signal strength throughout your property before we leave. If there's a dead spot we didn't fix, we come back and fix it.
Proper network segmentation, strong encryption, and firewall rules from the start — not bolted on as an afterthought.
For urgent installs or business outages, same-day service is often available. Call and we'll do what we can to get there fast.
Based right here in Townsville — not a national company dispatching subcontractors. You get the same people every time.
We leave you with a network diagram, all passwords, and documentation of every device on your network. No mystery configurations.
Onsite network setup and Wi-Fi installation available across all Townsville suburbs:
Quick answers to the network and Wi-Fi questions we get most often in Townsville.
Yes. Plenty of Townsville homes — big Queenslanders, sprawling Kirwan and Annandale builds, two-storey places with thick masonry walls — never get good Wi-Fi from a single router. We design a mesh or multi-access-point setup that covers every room (and the alfresco) without dead zones.
Usually it's not the NBN — it's the router, the Wi-Fi band, the channel, or where the router lives. We test the link first, then look at coverage, hardware capability and configuration. Most of the time we can recover most of the speed without changing your plan.
Yes. Home-office Wi-Fi is one of our most-requested jobs since hybrid work picked up. We make sure the office has a strong wired or wireless link, prioritise video calls, set up a printer cleanly, and separate work devices from the family network where it helps.
Yes. We design and install small-office networks across Townsville — staff Wi-Fi, separate customer/guest Wi-Fi, wired runs for desks and EFTPOS, network printers, NBN modem and router, plus a basic firewall. For ongoing cover see managed IT services.
Typical causes: weak signal in that part of the house, channel interference from neighbours, an aging router, or bad band-steering settings. We diagnose which one it is and fix the actual problem rather than just rebooting and hoping.
Yes. We install and configure routers and modems for every NBN type used in Townsville (FTTP, FTTC, FTTN, HFC and Fixed Wireless). Includes IPv6, port forwarding, VPN passthrough, QoS and DNS — set up correctly the first time.
Yes. We get printers, smart TVs, Apple TV / Chromecast, security cameras, smart-home gear and EFTPOS terminals talking to the network reliably — including assigning fixed addresses so they don't drop out when the router restarts.
Strong WPA2/WPA3 passwords, separate guest Wi-Fi so visitors can't reach business or family devices, fresh router admin credentials, automatic firmware updates and basic firewall rules. For businesses we add Essential 8-aligned controls — see cyber security.
Call or book a free site survey. We'll assess your current setup, identify what needs improving, and give you an honest quote — no pushy upselling.
Mon–Fri: 8:00am – 5:00pm · Serving all Townsville suburbs and surrounds